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Elements and Performance Criteria

  1. Represent team views
  2. Plan and prepare for communication
  3. Workplace communication system is planned and established, in accordance with workplace procedures
  4. Workplace communications are monitored and modified, as required, in accordance with workplace procedures
  5. Coordinate team communications
  6. Information on workplace communication is coordinated and provided to team members, in accordance with workplace procedures
  7. Communication deficiencies are identified and team members are made aware of action required and are informed of remedial options available, in accordance with workplace policies and procedures
  8. Team members are encouraged to participate in workplace communication forums, in accordance with workplace policies and procedures
  9. Coordinate workplace meetings
  10. Format and rules of meetings are, established and applied, in accordance with workplace procedures
  11. Views of personnel are presented in minutes, in accordance with workplace policies and procedures
  12. Meeting outcomes and agreed action plans are recorded, and details of next meeting is confirmed, in accordance with workplace procedures
  13. Team view is presented clearly and concisely, in accordance with workplace procedures
  14. Decisions and outcomes are conveyed to team members, in accordance with workplace procedures